Refund policy

Return & Refund Policy

We only accept returns under specific conditions.

Damaged Items
We accept returns or replacements only if the item arrives damaged due to shipping or transit.

To be eligible:

  • You must contact us within [3–7 days] of delivery

  • Provide clear photos of the damaged item and packaging

Non-Returnable Items
We do not accept returns for:

  • Change of mind

  • Incorrect orders made by the customer

  • Normal wear and tear

Refunds / Replacements

  • If approved, we will offer a replacement or refund at our discretion

  • Refunds are issued to your original payment method

Contact Us
For return requests, contact: orders@titanssupply.com